1. Introduction
LicenShield ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our software licensing platform.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address when you purchase or register
- Payment Information: Processed securely by Stripe; we do not store credit card numbers
- Support Communications: Messages you send to our support team
- License Information: Domain names where you activate licenses
2.2 Information Collected Automatically
- Usage Data: How you interact with our plugin and dashboard
- Technical Data: IP address, browser type, WordPress version
- License Validation Requests: Domain, timestamp, and license key used
3. How We Use Your Information
We use collected information to:
- Process purchases and deliver license keys
- Provide customer support
- Validate license keys and manage activations
- Send important product updates and security notices
- Improve our products and services
- Detect and prevent fraud or abuse
4. Information Sharing
We do not sell your personal information. We may share data with:
- Stripe: For payment processing
- Email Services: To send transactional emails
- Legal Requirements: When required by law or to protect our rights
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. License and order records are kept for accounting and legal compliance purposes. You may request deletion of your data at any time.
6. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for all data transmission
- Secure password hashing
- Regular security audits
- Limited access to personal data
While we strive to protect your data, no method of transmission over the Internet is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request removal of your data
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at [email protected].
8. Cookies
Our website uses essential cookies for functionality. We may also use analytics cookies to understand how visitors use our site. You can control cookie settings in your browser.
9. Third-Party Services
Our service integrates with third-party providers:
- Stripe: Payment processing (Privacy Policy)
- Google Analytics: Website analytics (optional)
10. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. Children's Privacy
Our service is not intended for children under 16. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of the service constitutes acceptance of the updated policy.
13. Contact Us
For privacy-related questions or concerns, contact us at: