30-Day Money-Back Guarantee

We're confident you'll love LicenShield. If not, we'll refund you in full within 30 days of purchase. No questions asked.

Our Commitment to You

We want you to be completely satisfied with your purchase of LicenShield. If for any reason you're not happy with the product, we offer a straightforward refund process within 30 days of your purchase date.

How to Request a Refund

1

Contact Us

Email us at [email protected] with your order details

2

Quick Review

We'll verify your purchase within 24-48 hours

3

Refund Processed

Full refund issued to your original payment method

Refund Policy Details

Eligibility

  • Refund requests must be made within 30 days of the original purchase date
  • The license key associated with your purchase will be deactivated upon refund
  • Each customer is eligible for one refund per product

What's Required

To process your refund, please provide:

  • Your order number or email address used for purchase
  • The license key (if you have it)
  • Brief reason for the refund (optional, but helps us improve)

Processing Time

  • Refund requests are typically reviewed within 24-48 hours
  • Once approved, refunds are processed within 5-10 business days
  • The refund will appear on your original payment method
  • Bank processing times may vary

What Happens After a Refund

  • Your license key will be immediately deactivated
  • You will lose access to plugin updates and support
  • Any sites using the plugin should deactivate it
  • You may repurchase in the future if you choose

Exceptions

While we strive to honor all refund requests, we reserve the right to refuse refunds in cases of:

  • Requests made after the 30-day window
  • Multiple refund requests from the same customer
  • Evidence of abuse or fraudulent activity
  • Violation of our Terms of Service

Upgrades

If you've upgraded from a lower tier (e.g., Starter to Pro), you may request a refund of the upgrade cost within 30 days of the upgrade. The original plan license remains active.

Questions?

If you have any questions about our refund policy or need assistance with a refund request, please don't hesitate to contact us:

Email: [email protected]

Response Time: Within 24-48 hours on business days

We're here to help and want to ensure you have a positive experience with LicenShield.